Delivery & Shipping

Shipping of items is usually within 3 to 5 days after order is received online and 1 to 2 days if it is in a surrounding delivery area of Calgary. If an item is not in stock delivery may be delayed up to 2 weeks. We will notify you of the delivery and shipping charges if there is any changes. Shipping must be prepaid prior to sending.

Canada Shipping

Some over sized items such as lift chairs, hospital beds, scooters, ramps, tables, heavy gel or liquids or any item with a higher cubic weight may be subject to a fixed higher rate shipping charge.

Please contact us for a shipping quote before purchase at for any queries.

Some provinces in Canada may be subject to higher shipping charges due to "remote" locations; such as North West Territories, Nunavut or the Yukon Territories. You will be contacted by our team after you place your order for any additional charges that may be required before shipment.

 Order total value Rate
Order more than $200 *Free Shipping
Order less than $200 Carrier calculated shipping rate


US Shipping

May be subject to actual shipping charges on heavy or oversize items such as weights, walkers, rollators, beds, and scooters. You will be contacted after you place your order with our actual and best rate of shipping to your location.

Orders to the US may be subject to custom and duties fees.

Staywell Medical Supplies is not responsible for any changes that due to importing, these charges are responsibilities of the recipient. 

General conditions

These custom charges vary and we have no way of estimating these fees. For information on these charges, please contact your local customs office.

We reserve the right to restrict delivery to certain locations. Additional restrictions may apply.